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Accessibility Statement

This accessibility statement applies to content published on the domain: “https://www.viewsonic.com/cn/”

It does not apply to content or websites hosted on any of its subdomains. These subdomains and their content will have separate accessibility statements.

This website is managed by ViewSonic and is intended to serve a wide range of users, including individuals with disabilities. Our goal is to ensure that as many people as possible can use the website effectively.

Where possible, we have designed the site to support:

  • Zoom in up to 200% without significant loss of content or functionality
  • navigate most of the website using only a keyboard
  • access most of the content using commonly used screen readers and speech recognition software (on desktop or mobile devices)

This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549 v.3.2.1. This closely follows level of the Web Content Accessibility Guidelines (WCAG) version 2.1.

Compliance status

This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See Non-accessible content for more details.

The website was last tested on 25 June 2025.

Preparation of this statement

This statement was prepared on 27 June 2025.

Feedback

We welcome your feedback regarding the accessibility of the European Union website. If you encounter any accessibility issues, please let us know:

  • Phone: +31 (0) 650608655
  • Email: ViewSonic Europe Limited EPREL@viewsoniceurope.com (Please avoid including sensitive information such as personal financial details, health data, or any other confidential topics.)

Compatibility with browsers and assistive technology

The ViewSonic website is intended to be compatible with the following most commonly used assistive technologies, including:

  • the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers;
  • in combination with the latest versions of NVDA, VoiceOver and TalkBack.

Technical specifications

The accessibility of this website relies on the following technologies to function with your browser and assistive technologies or plugins:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Non-accessible content

We are committed to creating a website experience that is as friendly and accessible as possible for all users. Currently, we are actively optimizing and addressing accessibility features. Below is a list of known accessibility issues we have identified, categorized by priority level based on their impact, for your reference.

We understand that accessibility is an ongoing effort. Therefore, the issues listed are not exhaustive — we are continuously working on improvements and will update the progress accordingly.

Known Limitations

High-Priority Issues

  • Keyboard Navigation Issues

    Focus Misplacement: When navigating the site using a keyboard, focus may incorrectly shift behind fixed elements at the bottom of the page (such as the cookie consent banner or region switcher), disrupting the user flow.

    Insufficient Focus Visibility: Some interactive components do not provide a clear visual indicator when they receive keyboard focus, making it difficult for keyboard users to determine where the current focus is.

  • Missing Alternative Text

    Some images on product pages currently lack meaningful alternative text descriptions, which may prevent screen reader users from receiving complete information.

  • Incomplete Name–Role–Value Definitions

    Interactive components that are visually presented but not properly labeled with their role, name, or state may not be correctly recognized or conveyed by assistive technologies (e.g., screen readers).

Medium-Priority Issues

  • Insufficient Color Contrast

    Some text and background color combinations have a contrast ratio below the recommended 4.5:1 standard, which may reduce readability for users with low vision.

  • Inconsistent Focus Styles

    Clickable elements (such as buttons and links) may not display distinct visual changes (e.g., outlines, shadows, or color changes) when focused, making it harder for keyboard users to locate interactive items.

  • Lack of Multimedia Accessibility Features

    Some videos currently lack subtitles, and audio description functionality has not yet been implemented. Subtitles are being added progressively.

Low-Priority Issues

  • Disorganized Heading Structure

    Some page titles lack descriptive meaning, and heading levels (<h1> to <h6>) are not always used in a logical order, which may confuse screen reader navigation.

  • Unstable Content and Flickering Effects

    A few pages contain automatic scrolling or flickering effects, which can distract users or potentially trigger discomfort for individuals with photosensitive epilepsy.

  • Limited Animation Control

    Certain animated elements (e.g., data visualizations or charts) do not currently support pause, stop, or hide functions, which may impact usability for some users.

The above issues represent the accessibility limitations currently known to us. We are committed to reviewing and fixing these problems, and we will continue to expand our testing and integrate user feedback to improve overall accessibility.

If you encounter any additional barriers or have suggestions, we welcome you to contact us at any time. Your feedback is a valuable part of our ongoing efforts to build a more inclusive and user-friendly website.