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Why didn't my Windows desktop automatically rotate to fit the orientation of the monitor when the Auto-Pivot function is enabled on my Windows OS?

For optimal performance, please make sure your monitor is fully up to date. If your VP2468 monitor’s firmware version is M001 or M002, please make sure your OSD Pivot and Auto-Pivot functions are, both, set to Auto.

How to disable Auto Pivot function under Windows 10?

You can set the Orientation setting to Landscape/CW90°/CCW90° or disable the “Auto Pivot” application.

How many screens can PBP (Picture-by-Picture) mode support on VP series?

The model of the monitor will determine how many screens can be supported, and how the screen is divided. Screen Division Model Support 4 screens VP2785-4K VP3268-4K VP3481 VP3881 2 screens VP2771

How to check the monitor’s current firmware version?

There are 2 ways:   1.On Monitor, please navigate to OSD -> Setup Menu -> Information, where you will see your current firmware version.   **For VP2468 versions M001 and M002, this function is not supported. If the firmware version is not present in the Information page, please update to version M010 or later.     2. On PC/Laptop, you ...

Where can I get vDisplay Manager?

vDisplay Manager can be downloaded at: http://color.viewsonic.com/ or by clicking here. After the download completes, launch the setup file and follow the on-screen directions to install the software. Once the installation has finished, click on the vDisplay Manager icon to launch the software.

How do I update my monitor's firmware?

For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time. To update the firmware, do the following: 1. Click on the Advanced sub-menu, then Information. ...

How to Download and Enable the Auto Pivot Feature?

The Auto Pivot feature is now integrated into the ColorPro Display Manager software; there is no longer a standalone download for Auto Pivot. Steps: Visit the [ColorPro Software Download page]. ColorPro Software Download | ViewSonic or by clicking here. Download and install ColorPro Display Manager for your specific OS (Windows or M...

Why is the auto-pivot function not able to detect my monitor’s orientation?

Auto-Pivot requires DDC/CI enabled, OSD Pivot set to Auto, and the dedicated software running in the background. Troubleshooting Steps: Configure Monitor OSD Settings: Open the [Setup Menu]. Ensure [DDC/CI] is toggled to [On]. Set [OSD Pivot] to [Auto].                     Enable Control Software: Ensure vDisplay Mana...

Why is my monitor not detected by the Firmware Update Tool?

Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

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General Questions ColorPro™ (VP series)

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