How to calibrate touch function on IFP/EP in Win 10?

Please follow below steps:   Click Start and then Control Panel, and next Hardware and Sound. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.     On the Display tab, under Display options, tap Calibrate and then Yes to allow the program to make changes.       4.Select the Touch input option.     ...

What network port shall be opened for Signage Manager and media player such as NMP-302W?

Signage Manager communicates with media players through local area network (LAN). Please make sure below ports are opened & not blocked. Port TCP UDP Description 80 TCP Hypertext Transfer Protocol (HTTP), main communication port with legacy players (e.g. NMP-302w, NMP580-W, EP1031, EP1032, EP1042T, CDM4300R, CDM4900R,...

EP5520/EP5520T vSignage cut-in S/N

    Product Cut in S/N EP5520T phase-in from UVE173100001 EP5520 phase-in from T91173300001

Why my EP5520T touch unstable? I place it near window.

EP5520T uses IR touch module, the sunlight will cause IR touch module abnormal, please place your EP5520T far away from sunlight.

The image is distorted from NMP-302w HDMI out, how can I do?

You can refer below steps to check the issue. 1. To reset the NMP-302w. 2. To replace the HDMI(extension) cable. If above steps can't solve the issue, it will be NMP-302w mainboard issue, you need to replace NMP-302w.

How to install vSignage License on EP5520 /EP5520T/ EP5540/EP5540T?

Requirements: - USB Flash Drive (FAT32 Formatted): How to format USB flash drive to FAT32 - vSignage license file, available on the Download section of the product's page* 1. Copy the license file (license-production_VSI.PKG) to the root directory of the USB flash drive. 2. Insert the USB flash drive into USB port of the display....

How to upgrade the firmware on Stand type EPoster, EP5520/EP5520T, EP5540/EP5540T, EP5542/EP5542T?

1. Format the USB disk as FAT32. 2. Unzip the “MstarUpgrade_848.zip” and then copy the .bin file to the USB disk (FAT32) in the root directory. 3. In Android mode, press the Source menu button, then press INPUT 9 9 1 to open the Service Menu. 4. Select "Firmware Update" and press OK.  5. Select "Upgrade Main" and press OK. ...

How can I fix EP5520T into floor?

Please refer the attachment. Attachment URL:https://support.viewsonic.com/helpdesk/attachments/33010268005

How to get Signage Manger Installation log, when you have an issue to install Signage Manger in MS Windows

Please try following step: A. Generate log: 1. Open cmd.exe with Administrator 2. Change to the directory with installation file. 3. Type command: msiexec /i Signage_Manager_Setup-3.0.2.108.msi /l*v 001.log It would generate log named 001.log. B. Turn off anti-virus software, it may delete temporary file when installing. Please send y...

ViewSonic CDE30 Series Power Save Modes: Which Mode Should I Use?

ViewSonic CDE30 Series power save modes: Which mode should i use? There are four Power Save modes to choose from and knowing which one to use depends on the application. For this scenario we will cover digital signage, information and monitoring systems and meeting rooms where always-on, wake up on active signal and fast boot time is a must...