To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto the lens. Avoid abrasive cleaners/solvent, as they may permanently damage the lens. In a circular motion gently wipe the lens clean. Replace lens cap if projector is not to be used.
Option 1: Download from the ViewSonic Website Go to http://www.viewsonic.com/us/downloads_section/ Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...
Before connecting two projectors to your Windows PC/laptop, please ensure your system can run multiple video outputs. 1. To check your graphics card's maximum number of output signals, please refer to the graphics card manufacturer like the example below. Dedicate Graphics Card Integrate Graphics Card 2. Make sure your devi...
Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the native resolution if the video source that is being used can support it. Digital signals (HDMI, DisplayPort) normally produce sharper images. If you are using a VGA or analog signal try to s...
Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop and click Change screen resolution of the display. Under Display Resolution select Recommended resolution. A wi...
Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.
Please refer to this FAQ.
Make sure the signal cable is securely connected. 2.Try another video input source or cable or device to crosscheck. 3.Check the current resolution and refresh rate set in the graphic card or video source is compatible with the projector. You can refer to refresh rate setting video. How t...
Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App. We are aware of this issue and currently workin...
Usually this is related to unmatched output resolution setting and content. For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated. Please make sure to set recommended resolution by referring to this FAQ.