If you're experiencing internet connectivity problems while using ClassSwift on your organization or school network, don't worry. We've outlined some steps to help you troubleshoot and resolve these issues quickly. Download the Internet Connection Test document and follow the guidelines provided. If any tests fail, proceed to step 2. Do...
A blank screen usually happens due to browser compatibility issues. On Windows, ClassSwift requires Microsoft Edge. Please install or update Edge to the latest version. On macOS, check that your default browser is set and updated to the latest version. Updating your browser should resolve the issue and ensure ClassSwift works smoothl...
If you are having trouble accessing ClassSwift Hub, there could be several reasons related to your account type, plan status, or technical issues. This guide explains the possible causes and suggests solutions to help you regain access. Common Reasons for Access Issues 1. Type of Plan Plan Limitations: ClassSwift Hub is only a...
Why Is Incognito Mode Not Allowed? Using "Incognito Mode" in Safari or other browsers can cause the following issues: Login status cannot be saved, requiring repeated logins. Course records, answer entries, and assignment data may not be saved. Errors or anomalies may occur when joining a class. To ensure a smooth learning e...
If students are unable to join your class in Guest Mode, here are the most common causes and what you can do to resolve them. Error MessagePossible CauseHow to Resolve Class is full. The class has a limited number of seats, and all are currently filled. Create a new class with a higher capacity. Share the new class link with the st...
If students are unable to join your class via Google SSO, here are the most common causes and what you can do to resolve them. Error MessagePossible CauseHow to Resolve Class is full. The class has a limited number of seats, and all are currently filled. Create a new class with a higher capacity. Share the new class link with the s...